Elevate customer support with the WhatsApp Support extension. Empower admins to engage customers instantly via WhatsApp on the website. Seamless installation, customization options, and real-time connectivity ensure swift and personalized service.
Note: Use these details to login
Username: ws_user
Password: wsa_user@1234
In the fast-paced digital world, staying connected with customers has never been more crucial. Introducing the revolutionary "WhatsApp Support" extension by Ests. Elevate your online presence and enhance customer engagement effortlessly with this cutting-edge solution. With the WhatsApp Support extension, admin users can now establish seamless communication with customers through WhatsApp directly from their website.
Gone are the days of waiting for responses. This ingenious extension empowers admin users to display the WhatsApp chat icon prominently on the frontend, providing website visitors with a convenient way to engage in real-time conversations with the Magento admin. The result? Swift and efficient customer service that leaves a lasting impact.
Front End Features:
QR Code Contact: Seamlessly initiate conversations by scanning the QR code. Effortlessly connect with the admin and get the information you need, hassle-free.
User-Friendly Closure: Enjoy the freedom to close the WhatsApp chat window directly from the front end. It's all about user control and convenience.
Direct Admin Contact: A single click on the WhatsApp icon enables direct interaction with the admin. No more complicated processes; just straightforward communication.
Agent Selection: Choose from a variety of agents listed on the front end. Select the one that suits your preference, ensuring personalized and effective communication.
Back End Features:
Effortless Installation: The extension installation process is a breeze, ensuring seamless integration with your Magento setup.
Toggle Functionality: Admins hold the reins with the ability to enable or disable the extension as needed, granting flexibility and control over the communication channel.
Custom Messaging: Set default custom messages that resonate with your brand's tone and style. Leave a lasting impression from the very first message.
Visual Variety: Tailor the WhatsApp button to match your website's aesthetics. Choose from Icon, Box, or QR code formats, ensuring a cohesive visual experience.
Strategic Positioning: Admins can decide where the frontend WhatsApp contact is placed – whether it's on the left, right, top, or bottom – optimizing visibility and accessibility.
Closing Option: Enable or disable the close button according to your preference. Maintain a fluid user experience while providing users the choice to end conversations.
Elevate your customer support game with the WhatsApp Support extension. Seamlessly merge the digital and interpersonal realms, delivering swift, efficient, and personalized support that resonates with your clientele. Unlock the power of real-time communication today.
2.0.0
Compatible with Open Source (CE) : 2.3.*, 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5*
Stability: Stable Build
Description:
Initial Release
- Easy to Install and Configure.
- Users can see the Whatsapp Support button on the front end.
- Users can easily discuss with Admin via WhatsApp chat
